Concierge Sourcing
Tell us the piece. We’ll help you find it.
Discontinued, sold out, waitlisted or vintage: tell us the piece you’re after, and a sales representative will help you source and secure it.
Start a RequestCall +1 (833) 746‑7589
Prefer to talk? Megan, in Canada, (587) 579‑5379, or Ava, in the U.S., (949) 981‑8521.
How It Works
-
Step 1 Share the Details
The brand, the model, the color and your budget.
-
Step 2 We Reach Out
A sales representative contacts you to talk it through and starts the search.
-
Step 3 Secure It
If we find a match, we’ll help you secure it.
Start a Request
Share the details below and a sales representative will be in touch.
Prefer to talk? Our sales representatives: Megan, in Canada, (587) 579‑5379, and Ava, in the U.S., (949) 981‑8521.
Or call +1 (833) 746‑7589, email info@ldj.com, or book a FaceTime viewing.
It may already be here: browse new arrivals.
Buying with Us
How do you authenticate and guarantee authenticity?
Every item we sell is 100% authentic, backed by a lifetime authenticity guarantee or your money back.
Our highly trained in-house authentication team carefully inspects each piece, followed by a second round of verification with a trusted third-party authenticator, for double expert confirmation.
We stand behind our authentication process. If an item you purchased is ever deemed non-authentic by a reputable third-party authenticator (with documented proof), Luxe Du Jour will provide a prepaid return label and issue a full refund.
Can I view an item in person?
Yes. While we don’t have a retail storefront, most of our items can be viewed at one of our head offices. To see an item in person, book an appointment with a sales representative. Each product listing’s description says where the item is.
If you can’t visit one of our offices, ask for a FaceTime viewing or for more photos and videos. Our sales team will be happy to help.
Do you offer virtual viewings or additional videos?
Yes. Contact one of our sales representatives, or our customer service team at info@ldj.com or 1-833-SHOPLUXE (746-7589). You can also book a FaceTime viewing.
What is your refund policy?
Because we sell on behalf of individual consignors, all sales are final and we do not offer refunds.
To help you feel completely confident before checking out, every product page has detailed photos and a description, and our concierge service can send additional photos, videos or information, or arrange a virtual viewing with a sales representative.
If you believe there is any discrepancy between the item you received and its online description, please contact us within 2 weeks of receiving your order so our team can review it and help resolve the issue.
Our sales representatives: Megan (Canada) (587) 579-5379 and Ava (U.S.) (949) 981-8521.
