Luxe du Jour Shipping Policy

LUXE DU JOUR SHIPS WORLDWIDE

The couriers used to ship are Canada Post/United Service Postal Services or DHL. All packages are shipped with direct signature or card for pickup and are insured through the company if deemed lost without signature. For high value orders within Canada, Luxe Du Jour will have a collect on delivery payment and will reimburse this once picked up, this is to ensure that the package gets to you safely and is picked up by you. Luxe Du Jour is happy to make accommodations to ship via another courier for an additional shipping cost but note that Luxe Du Jour waives liability on lost and stolen packages if packages are not shipped via card for pickup at the post office if requested by the customer.

SHIPPING WITHIN CANADA ETA

2 – 5 Business days. Duties up to a maximum of $50 are reimbursed for Canadians who order from any of our other locations. For items located at our Irvine office, we will transfer your item to our Calgary office before shipping to you, please allow 1 - 2 weeks for your item when it is located at our other office.

SHIPPING WITHIN US ETA

2 - 5 Business days. Duties are covered for Americans who order from any of our other locations. Delays can be expected due to weather, custom clearances and/or the Covid-19 Pandemic and are out of our control.

SHIPPING INTERNATIONAL ETA

5 - 15 Business days. All duties and taxes that occur upon arrival are all at the expenses of the buyer. Delays can be expected due to weather, custom clearances and/or the Covid-19 Pandemic and are out of our control.

DELIVERY GUARANTEE

When making your purchase online, opt for Seel Guaranteed Delivery to safeguard your packages for just a nominal fee. Whether your package is delayed, lost, or arrives damaged, Seel Guaranteed Delivery ensures you're compensated appropriately. You can learn more about Seel's Delivery Guarantee here