Luxe du Jour Shipping Policy
SHIPPING DOMESTICALLY
Within Canada
NOTE: Due to the Canada Post strike, all Canadian shipments and packages may be delayed. We apologize for the inconvenience and will attempt to ship all items in a timely manner. Thank you for your patience!
Shipping Timeframe^ and Cost:
- Standard: 4-9 business days - $40 CAD
- Express: 2-3 business days - $70 CAD
Shipping Notes:
- All packages are shipped via Canada Post using Card (Hold) for Pickup; a delivery notice card will be left for the guest so that they can pickup their order from a designated post office with a valid piece of government-issued photo identification.
- To ensure high value orders of $15,000 or more are handled and delivered safely, an additional fee applies when picking up your order. Luxe Du Jour is happy to reimburse this fee once your pickup is confirmed.
Within the USA
Shipping Timeframe^ and Cost:
- Standard: 3-5 business days - $60 USD
Shipping Notes:
- All packages are shipped via UPS directly to you and require a signature on delivery.
^Please note that additional processing and delivery time may be required depending on where your item(s) are located and shipping to. Please allow up to an additional 3-5 business days in these instances. Any cross border shipping may also incur duties and taxes and are the responsibility of the guest.
SHIPPING INTERNATIONALLY
Shipping Timeframe and Cost:
- Standard: Up to 15 Business days - $150 CAD Flat Fee
Shipping Notes:
- All international packages are shipped via DHL and require a signature on delivery.
- All duties and taxes incurred are the responsibility of the guest. Delays may occur due to weather, customs and duties clearance and other factors outside of our control.
TERMS & CONDITIONS
- All packages are insured through Luxe Du Jour if deemed lost without signature prior to delivery.
- If requested by the guest, Luxe Du Jour is happy to make accommodations to ship via alternative courier for an additional shipping cost but waives liability on lost and stolen packages.
DELIVERY GUARANTEE powered by Seel
Opt for Seel Delivery Guarantee at CHECKOUT to safeguard your packages for just a nominal fee. Regardless of whether your package is delayed, lost, or arrives damaged, Seel Delivery Guarantee ensures you're compensated appropriately; Learn more.